EC777 Club Privacy Policy – How We Protect Your Data

1 Introduction

This Privacy Policy explains how EC777 Club collects, uses, stores and protects the personal information of users who register and interact with our platform. It applies to the EC777 Club website at ec777club.net and to the EC777 Club mobile application.

By creating an account on EC777 Club, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your information as described here. This policy should be read alongside the Terms and Conditions, which govern the overall agreement between you and EC777 Club.

We take the privacy of Pakistan players seriously. The information you share with us is used to operate the platform, process your PKR transactions, verify your identity and communicate with you about your account. Nothing more.

2 What We Collect

EC777 Club collects personal information in the following categories:

We collect only the information that is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal data beyond what is required for identity verification under our Know Your Customer (KYC) process.

3 How We Use Your Data

The personal information collected by EC777 Club is used for the following purposes:

• Account creation and management — to set up and maintain your player account, verify your identity and keep your account details accurate and up to date.
• Transaction processing — to process PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and to process withdrawal requests to your registered payment method.
• Identity verification (KYC) — to confirm that you are who you say you are, that you are over 18 years of age and that the payment methods on your account belong to you.
• Platform security and fraud prevention — to detect unusual activity, prevent unauthorised account access and protect the integrity of the platform.
• Customer support — to respond to your queries, resolve account issues and handle complaints effectively.
• Responsible gaming — to monitor for signs of problematic gaming behaviour and offer appropriate tools or intervention where necessary.
• Platform improvement — to analyse usage patterns and improve the EC777 Club interface, game performance and overall player experience.
• Marketing communications — to inform you about relevant promotions, bonuses and updates, provided you have not opted out of marketing messages.

4 Payments & Financial Data

Processing PKR transactions at EC777 Club requires us to handle financial data with particular care. When you make a deposit via JazzCash, Easypaisa, Raast, IBFT bank transfer or card, we receive confirmation data from the payment provider to credit your account. We do not store full payment credentials on our servers.

• Card details are processed through a secure payment gateway and are not stored by EC777 Club directly.
• JazzCash and Easypaisa transactions are processed via secure API connections. We store the transaction reference and amount for account records.
• Raast and bank transfer details are used solely to process and reconcile your transactions in PKR.
• Financial records — including deposit and withdrawal history — are retained for audit and compliance purposes, typically for a period of several years after the transaction date.

All financial data handled by EC777 Club is treated as confidential and is accessible only to authorised personnel involved in transaction processing and fraud prevention.

5 Data Sharing

EC777 Club does not sell, rent or trade your personal information to third parties under any circumstances. However, we may share limited data with carefully selected third parties in specific situations:

• Payment processors — JazzCash, Easypaisa, Raast and banking partners receive the information required to process your PKR transactions.
• Identity verification providers — third-party KYC services may receive your identity documents to assist in verifying your account.
• IT and platform infrastructure providers — hosting, security and technical services providers who support the operation of EC777 Club, under strict confidentiality obligations.
• Legal and regulatory obligations — we may disclose information where required to comply with a lawful order, court requirement or other legal obligation.

Any third party that receives your data is required to handle it securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or any unrelated purpose.

6 Cookies & Tracking

EC777 Club uses cookies and similar tracking technologies to keep the platform functional, remember your preferences and understand how players use the site. Here is a breakdown of the types of cookies we use:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. Without these, the site cannot work properly.
• Functional cookies — remember your settings and preferences, such as language selection or your last visited game category, so you do not have to set them again each session.
• Analytics cookies — help us understand which pages and games are most popular, how long sessions last and where players encounter issues. This data is aggregated and not linked back to individuals.
• Performance cookies — used to monitor platform speed and stability so we can identify and fix technical issues quickly.

Most browsers allow you to manage or block cookies through their settings. Note that disabling essential cookies will affect the core functionality of the EC777 Club platform, including your ability to log in and play. Non-essential cookies can be declined without impacting basic functionality.

7 Data Retention

EC777 Club retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and financial record-keeping obligations.

• Active accounts — personal and account data is retained for the full duration your account remains active on the platform.
• Closed accounts — following account closure, basic identity and transaction records are typically retained for a minimum period to satisfy financial audit requirements.
• Marketing data — if you have opted in to marketing communications, your contact preferences are retained until you opt out or request deletion.
• Support records — correspondence with our support team is retained for a reasonable period to allow for dispute resolution and follow-up.

When personal data is no longer required and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8 Security Measures

Keeping your data safe is something EC777 Club takes seriously. We have put in place a range of technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure:

• SSL/TLS encryption — all data transmitted between your device and EC777 Club servers is encrypted using industry-standard SSL/TLS protocols.
• Access controls — access to personal data is restricted to authorised EC777 Club staff and service providers on a need-to-know basis only.
• Secure password storage — account passwords are stored in hashed form and are never stored or transmitted in plain text.
• Fraud detection systems — automated tools continuously monitor account activity for signs of unauthorised access or suspicious behaviour.
• Regular security reviews — EC777 Club conducts periodic reviews of its data handling practices and security infrastructure to identify and address potential vulnerabilities.

9 Your Rights

As an EC777 Club player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team and we will respond promptly:

Requests relating to your personal data rights are handled by our support team. We aim to respond to all data requests within a reasonable timeframe. In some cases we may need to verify your identity before processing a request.

10 Minors & Age Policy

EC777 Club is strictly an adult platform intended for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a user is found to be under 18, their account will be closed immediately and any associated data will be deleted in line with our responsible gaming commitments.

If you believe that a minor has registered on EC777 Club using false age information, please report this to our support team immediately so that we can investigate and take appropriate action. For more information on our responsible gaming approach, visit the Responsible Gaming page.

11 Policy Updates

EC777 Club may update this Privacy Policy from time to time to reflect changes in the platform, the services we offer or applicable legal requirements. When we make material changes, the revised policy will be published on this page with an updated "Last Updated" date.

We encourage you to review this page periodically so you are always aware of how your data is being handled. Where changes are significant, we may also notify active players via their registered contact details. Continued use of EC777 Club after a policy update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data EC777 Club holds about you, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

For privacy-specific requests — such as data access, correction or deletion — please clearly state the nature of your request and include the name and email address associated with your EC777 Club account so we can locate your records and respond efficiently.